Privacy Policy

1. Introduction

SKUcalc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Amazon FBA analytics platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, company name, and payment information when you create an account.
• Amazon Seller Data: When you connect your Amazon Seller Central account via SP-API, we access storage fee reports, inventory data, SKU information, and related metrics necessary to provide our services.
• Communications: Information you provide when contacting our support team or participating in surveys.

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our platform, including features accessed, time spent, and navigation patterns.
• Device Information: Browser type, IP address, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze platform performance.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our analytics services
• Process and analyze your Amazon FBA storage fee data
• Generate visualizations, insights, and reports
• Process payments and manage subscriptions
• Send service updates, security alerts, and administrative messages
• Respond to support requests and customer inquiries
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Local Storage: Your Amazon data is primarily stored locally in your browser using secure database technologies.
• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Access Controls: We restrict access to personal information to employees and contractors who need it to perform their jobs.
• Regular Audits: We conduct regular security assessments and updates to maintain data protection standards.

While we strive to protect your data, no method of transmission over the internet is 100% secure. You acknowledge that you provide information at your own risk.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics), bound by confidentiality agreements.
• Amazon: We access your Amazon Seller Central data via SP-API under Amazon's terms and conditions.
• Legal Requirements: When required by law, subpoena, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided.
• Protection of Rights: To protect the rights, property, or safety of SKUcalc, our users, or others.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Disable cookies through your browser settings

6.2 Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Third-Party Services

Our platform integrates with:

• Amazon SP-API: Subject to Amazon's privacy policies and terms of service.
• Payment Processors: We use third-party payment processors for billing (Stripe, PayPal). Your payment information is subject to their privacy policies.
• Analytics Tools: We may use analytics services (Google Analytics) to understand platform usage.

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@skucalc.com.

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Our legal basis for processing is your consent, contract performance, or legitimate business interests.

11. Children's Privacy

SKUcalc is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our platform

Your continued use of SKUcalc after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.